Overview
Due to the specialist nature of our products and the importance of maintaining product integrity, sterility and appropriate storage conditions, we operate a strict returns policy.
- We do not accept voluntary returns or exchanges of opened, unsealed or tampered-with products.
- Where products are sealed and are unsuitable for return for health protection or hygiene reasons, the right to cancel may be lost once the seal has been broken, in accordance with applicable UK legislation.
- We cannot guarantee the integrity, storage conditions or handling of products once they have left our control.
- We do not offer voluntary refunds for change-of-mind purchases outside any applicable statutory cancellation rights.
- This policy does not affect your statutory rights concerning faulty, damaged, incorrect or misdescribed goods.
All enquiries relating to orders should be directed to precisionchainperformance@gmail.com.